VetsBook Help

VetsBook is an online content management and Web 2.0 platform for veterans. Members create a profile to share files and content publicly or with a select group of people or individuals – this becomes their sales content portal. Members also network, use many tools to advance their deals, find and share new leads and manage e-mail campaigns.

VetsBook saves time and allows members to tell a better story more efficiently. VetsBook makes collaboration with partners, prospects and clients easier; adds value to customers and potential employers in the decision-making process and saves time when prospecting.

File and content sharing is secured and managing e-mail campaigns and announcements is easy and inexpensive. Your VetsBook Announcements drive contacts to your profile, where access to any content you post is controlled. You decide which of your business contacts can see which piece of content and all activity in your VetsBook is reported to you.

VetsBook also provides a platform for you to share leads and referrals with others in your network. VetsBook allows you to share your leads privately within your network or post and receive leads publicly on one of the many VetsBook lead exchanges.

You should use VetsBook daily to keep your message alive in your market, see what events are happening in your network and who has viewed or downloaded your content. Having your sales content online will save you an enormous amount of time and provide you with important benefits:

1. It’s easy to announce and share news with your network.
2. It’s easy to track activity that occurs on your profile.
3. Securing content for various audiences is simple.
4. Time saving tools and services will help you find and close more business.
5. It’s a better way to present your story to prospects, partners and potential employers.

You use VetsBook to:

1. Create awareness and greater consideration from potential employers.
2. Save time when networking for new business.
3. Expand your selling time to 24 hours a day, 7 days a week.
4. Get high quality services that support your selling process.

VetsBook is a business community. Members participate to find jobs. Close more deals, improve the presentation of their solutions, and save time when collaborating with existing prospects. The services and tools that have been developed and integrated into the community support these goals making the site very different from other social network sites.

Please try checking your e-mail application's spam or junk folder or filter. Then, make sure that you’re trying to log in from the correct e-mail address. Please note that some e-mails may be blocked by your ISP (internet service provider). If you still receive this error click here.

Try logging into your VetsBook account with the e-mail address you signed up with. If you are unable to log in, please copy and paste the full link that you received in the confirmation e-mail into your browser. If you're still having trouble after the above steps, please click here.

You can click on the "Forgot Password" link on the VetsBook Login page. This will prompt you to enter your e-mail address. VetsBook will then send you an e-mail with instructions on how to reset your password.

Check your e-mail application's spam or junk folder or filter. Please note that some emails may be blocked by your ISP (internet service provider). If you're still having trouble after the above steps, please click here.

Please try to copy & paste the full link you received into your browsers address bar. Some e-mail clients will separate the link onto several lines, so be sure to copy the entire link. If you're still having trouble after the above steps, please click here.

To reset your password, log into your VetsBook account and click on “Account Settings” then select “Change Password.”

Yes. VetsBook accounts are free and only require the members to provide basic contact information. Even free profiles can become quite sophisticated since many types of content are supported. Subscriptions offer advertising-free profiles, much more storage space, and many valuable services such as free e-mail campaigns.

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First, sign into your VetsBook account which will take you to your MyHome page. Select the option to “Edit your Profile.” You will then see the various sections to be completed. You can select the ‘edit’ link in each panel to enter your specific information and content.

Log into your VetsBook account and select “Edit your Profile.” In the upper left hand corner, in your contact box, you will see the space where your picture should appear. Click the [edit] link which will cause a pop-up box to appear. Click the [Browse] button next to Profile Photo and browse to your folder containing your picture, highlight, and click [open]. Click the [update] button in the pop-up box.

Please make sure you have the latest version of your browser installed. If you continue experiencing issues with your profile formatting, you should clear your browsers cache before attempting to log-in. VetsBook also requires the use of cookies. More about Cookies and your browser . If you continue to have an issue with viewing your profile please click here.

A VetsBook contact is someone the member has invited & who has accepted the contact invitation. Your VetsBook contacts are the people you trust and who trust you as a professional whose relationship can be mutually beneficial.

After logging into your VetsBook account, select the 'Contacts' link at the top of the page or the 'Contact Manager' from your MyHome page. You can then add a new contact by selecting 'NEW' to add contacts one at a time, or 'IMPORT' to upload your contact(s) from Yahoo, AOL, Gmail, Hotmail, or from Outlook.

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VetsBook respects your privacy. We do not distribute user information to marketers or spammers. You can read more about this in our Privacy Policy.

VetsBook encourages all users to report abusive content. In most cases, you will find a [Report] link below the piece of content. Selecting this link takes you to a form where you can specify the type of abuse and make a detailed report. VetsBook investigates these reports and makes a determination as to whether or not the content should stay up. All abuse reports are confidential.

If you have witnessed abuse on the site that you are unable to report using these links, please click here.

You can click on the "Forgot Password" link on the VetsBook Login page. This will prompt you to enter your e-mail address. VetsBook will then send you an e-mail with instructions on how to reset your password.

First, make sure you’re using the same e-mail address to log into the account that you used when creating your account. If you believe you forgot your password, click the “Forgot Password” on the Login page. In some cases this could mean that we are performing maintenance on the website. In other cases, we may have suspended or restricted your ability to access your account. Given the nature of the VetsBook website, we reserve the right to suspend or deny access to the site to members. If you are having difficulties accessing the password-protected areas of the website, please contact our customer support by clicking here.

You can click here to complete a web form and select the type of question so your communication is directed to the appropriate department. If it is a support issue, you can click here.

Content is defined as the files that a user uploads to their VetsBook Profile. This content can be in a number of file formats such as: Word, Excel, PowerPoint, sound files, picture files, video files, PDFs, and even embedded video links.
Full list of supported file types.

From the MyHome page, select the “Edit your profile” option. Once there, click the [edit] button in the “My Content” panel. Enter a Title and description for the file you wish to upload. The title entered will be the link that users will see which they can click to open the file. Next, click the browse button to locate the file on your desktop or enter the link if the file is located online. If you would like the file to be private where only the contacts you designate can see and open the file, click the [Private] box. You can then check the contacts you wish to access the file. If you do not select a contact(s), then you will be the only person who can view and access the file. Click [Save] once you’re done and the file/link will be uploaded.

From the MyHome page, select “Edit your profile” option. Once there, click the [edit] button in the “My Content” panel. You will see a list of the files you have uploaded to your profile. To the left of each file name are icons to “delete the file”, “edit the file”, and if the file is private, a lock icon. If not lock image appears next to the file name then everyone will be able to see and access the file. If a lock appears then it is marked private. Click the edit icon to edit the contents and you will see who you gave permission to view and access the file. If no one has a check mark next to their name then you are the only user who can see the file.

From the MyHome page, select “Edit your profile” option. Once there, click the [edit] button in the “My Content” panel. You will see a list of the files you have uploaded to your profile. To the left of each file name are icons to “delete the file”, “edit the file”, and if the file is private, a lock icon. Click the ‘remove’ icon to delete the item from your profile.

Yes. Click on the [Home] link to go to your MyHome page. The number people who viewed your profile will be listed. Keep in mind if one person viewed four content items, then the number will be four. In other words, the numbers represent total views and not total unique views.