The word audit does not get good PR. It is associated with inspections, long-lasting analysis of results, and searching for mistakes. A lot of companies have decided to take this step as a last resort. It usually happens at a moment when there are some irregularities in a sales process or during the performance of the service. The Audit module from Salesbook allows companies to perceive an audit in a unique way. It is a chance to increase competitiveness and regularly check the quality.
Are you aware that 80% of sales transactions involve sending follow-up e-mails five times before a potential customer decides to buy a product or service? It is essential not only to send an e-mail but also to write an engaging text. Luckily, by using automation, you can save time and not have to work on the details of such communication.
In business, the acronym CRM (Customer Relationship Management) is used in many different ways. For some salespeople, a CRM system is simply a contact list. Others use the full spectrum of capabilities of such software, i.e. sales automation, lead scoring or region management. So what exactly is a CRM system? And what are its key features and capabilities? Let’s take a closer look.
CRM software – appreciated by some sales teams and hated by others. It can be your support in everyday work and your virtual assistant. However, it is possible on one condition – you have to know its essential functions and use them. It turns out that even 75% of CRM users do not appreciate its advantages.
Thanks to the Shop module in Salesbook, you can simply organize and automate your work that deals with creating orders and their processing. You can always check the list and status of orders as well as the stock level. What is more, you can divide your products into suitable categories. As a consequence, customer service will be easier.
Contract signing is a result of an effective sales process. In an ideal situation, this moment does not last forever, however, the reality is much more unpredictable and complex. What can you do to affect the process? Are there any modern tools that allow you to automatically generate a sales contract and sign it quickly? Read our article.
The first place is the most crucial position in sales. If you want to be a successful salesperson and be the winner, you must develop good habits. How to do it? Which one of the habits deserves your attention? Read our article and get more information.
Consultative selling is a sales process in which sales reps are advisors and trustworthy business partners to their potential customers. Their role relies on listening to buyers and asking about their difficulties and needs. This kind of sales strategy is very demanding for a sales rep. So, can we automate it?
Is it true that contacts with clients over the phone make genuine relations with sales teams impossible? What is the effectiveness of such sales process, and what does affect the work of contact centers? Do natural-born sales people really exist? You will find answers in this article.
What is behind the work-life balance idea? Is it possible to find time for your family and hobbies if you work in a sales position? How about new technologies in sales and marketing teams? Are sales enablement tools useful? You will find the answers in our article.
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